Privacy Policy

Avenir Health Strategies Pty Ltd (“Avenir Health Strategies”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in a transparent and responsible manner.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, contact us, enquire about our services, or engage with our business.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

A copy of the Australian Privacy Principles is available from the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

What Personal Information We Collect

We may collect personal information including:

·      Your name

·      Company or organisation

·      Job title

·      Email address

·      Telephone number

·      Postal address (where applicable)

·      Information you provide through our contact forms

·      Information contained in emails or other correspondence

·      Information relating to your enquiries about our consulting or training services

·      Website usage information collected through cookies and analytics technologies

We only collect information that is reasonably necessary for our business activities.

How We Collect Personal Information

We collect personal information directly from you when you:

·      submit a contact form

·      email or telephone us

·      subscribe to newsletters or updates

·      register interest in our training courses

·      complete surveys

·      request a proposal or quotation

·      engage us to provide consulting services

We may also collect limited technical information automatically through our website, including:

·      IP address

·      browser type

·      pages visited

·      referring website

·      date and time of access

This information helps us improve our website and user experience.

Why We Collect Personal Information

We use your personal information to:

·      respond to enquiries

·      provide consulting services

·      provide training courses and educational content

·      manage customer relationships

·      communicate with you regarding our services

·      issue invoices where applicable

·      improve our website and services

·      send newsletters, updates or marketing communications (only where permitted by law)

You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us.

Cookies

Our website may use cookies and similar technologies to improve website performance and analyse visitor traffic.

Most web browsers allow you to control or disable cookies through your browser settings.

Disabling cookies may affect some functionality of our website.

Disclosure of Personal Information

We may disclose your personal information to trusted third parties where necessary, including:

·      website hosting providers

·      IT service providers

·      cloud software providers

·      payment providers

·      professional advisers

·      government or regulatory authorities where required by law

We do not sell or rent your personal information to third parties.

Overseas Disclosure

Some of our technology providers may store information on servers located outside Australia.

Where personal information is transferred overseas, we take reasonable steps to ensure it is protected in accordance with Australian privacy laws.

Security of Personal Information

We take reasonable administrative, technical and physical measures to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These measures may include:

·      secure cloud storage

·      password-protected systems

·      multi-factor authentication

·      encrypted communications where appropriate

·      restricted staff access

While we take reasonable precautions, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

·      provide our services

·      comply with legal obligations

·      resolve disputes

·      enforce agreements

When personal information is no longer required, we take reasonable steps to securely delete or de-identify it.

Access and Correction

You may request access to the personal information we hold about you.

If you believe your information is inaccurate, incomplete or out of date, you may request that it be corrected.

To make a request, please contact us using the details below.

We may need to verify your identity before processing your request.

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our services are intended for adults and business professionals.

We do not knowingly collect personal information from children under the age of 16 years.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website, and the revised version becomes effective upon publication.

Privacy Complaints

If you believe we have breached your privacy or have concerns about how your personal information has been handled, please contact us.

We will investigate your complaint and aim to respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Avenir Health Strategies Pty Ltd

Email: info@avenirhs.co

Last Updated: 31 July 2026